Privacy Policy


Santor Security Inc. exclusively uses cutting-edge, approved, and certified technologies for the protection of web transactions and personal information. Transactions are now conducted through Shopify's payment systems, ensuring a secure connection and a reliable and safe online shopping experience.


Santor Security Inc. is committed to protecting all personal information provided by its customers and aims to demonstrate this commitment through the following policy. The purpose of this privacy policy is to inform you why and how we collect personal information about our customers and what methods we use to protect this information. The policy described below applies to all customers of Santor Security Inc. and any confidential information they have entrusted to us.


Personal information is information that can help identify an individual. Aggregated or anonymized information is not considered personal information.


Santor Security Inc. collects personal information only from its customers or people authorized to disclose personal information on their behalf. For example, Santor Security Inc. may collect personal information in the following situations:

  • When you make a transaction through our website.
  • When you communicate with us about a warranty.
  • When you request technical support for our products and services.
  • When you fill out promotional forms for our products and services.
  • When you fill out a form related to a contest.
  • When you open an account with us.
  • When you download a user manual or guide on the use of some of our products.
  • When you post on our internet forums.
  • When you communicate with us for general purposes by phone, email, through the Contact Us section of our website, by postal services, or by any other means.
  • When you visit us at a trade show.

Santor Security Inc. may also collect personal information from an authorized third party, such as a distributor or business partner.


Santor Security Inc. collects only personal information relevant to our business and our relationship with you. This may include your company's name, your personal name, your postal address, your email address, your telephone numbers, information related to previous and current purchases and warranties, your credit card number, your communications with us or complaints about our products and services, preference files regarding promotional issues, and information related to your participation in our contests, your IP address, and your browsing habits on our website. Please note that the disclosure of your personal information is limited to Santor Security Inc. for the reasons mentioned here and aims to improve the services offered by Santor Security Inc. to its clientele. Santor Security Inc. will not share or sell any of your private information to a third party.


Santor Security Inc. only collects personal information in connection with your relationship to our business, and this information is used to improve the services we offer as well as to customize any future interactions we may have with you. For example, Santor Security Inc. may use your personal information for the following purposes:

  1. To administer a transaction between Santor Security Inc. and yourself concerning an offer related to products and/or services, a quote, or to process a request you made for information pertaining to the purchase of any of our products and/or services.
  2. To verify your identity in accordance with our policies established within the industry pertaining to any purchase, warranty claims, requests or any other interaction between you and Santor Security Inc. During this procedure, it may be necessary to ask for additional information, such as your telephone number, address and any other information relevant to the verification and validation of payments made with credit cards.
  3. To create a user profile with your purchasing preferences and navigation habits in order to offer you promotions that are best suited for you.
  4. To complete your participation in a service, contest, promotional offer or any other issue that requires the communication of personal information.

Santor Security Inc. may also use your personal information to communicate with you if there is an offer that we consider may be of interest to you, or to ask for your opinion concerning one of our products or services. This is done in order to ensure and improve the quality of the products and services that Santor Security Inc. offers to its clientele. If you are not interested, communication will cease.


Santor Security Inc. will only collect, disclose or use your personal information once your consent is obtained. If you are not of legal age within your province, state or department, a permission from a parent or tutor will be necessary prior to communicating any confidential information with us. Consent may be implied or expressed according to the circumstances and the importance of the personal information. When you disclose personal information or engage in a transaction and/or interaction with Santor Security Inc., you are consenting to our collection and use of this personal information in accordance to our privacy policy.


Santor Security Inc. will not sell or rent any of your personal information to third parties, such as external marketing agencies, companies involved in information collection, or any other entity. Santor Security Inc. will share your personal information only internally and with its partners to fulfill its obligations towards you. In certain circumstances, partners of Santor Security Inc. may require access to your personal information to perform certain functions on our behalf, such as archiving information, processing purchases and transactions, collecting and pursuing unpaid accounts, and voluntary marketing support. Our partners are subject to a privacy policy with Santor Security Inc. that requires them to protect your information and to use it only to the extent necessary for the functions assigned to them. Santor Security Inc. may be required to disclose personal information for legal reasons or in response to a subpoena. Santor Security Inc. may also disclose personal information to protect its rights and property in the case of investigations into fraud or other wrongful conduct. In the case of a partial or total acquisition of Santor Security Inc. by a third party, personal information may be one of the assets transferred. However, no personal information regarding demographics or sensitive information enabling the identification of an individual will be shared with an external company, or with an agency collecting information for commercial purposes. Santor Security Inc. protects the rights and privacy of its customers due to the sensitive nature of the products and services offered by Santor Security Inc.

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