How can we help you?

Whether you require additional information or have inquiries about our products or services, we would love to hear from you. We will gladly work with you in English, Français, Português, Español, and ໄທລາວ (lao).

Frequently Asked Questions

  • White noise generators give a false sense of protection, since the noise can be easily removed with forensic cleaning software, whereas with the HARP®, cleaning is virtually impossible.

  • HARP® support: When shipping your unit, one of our product specialists will contact you to schedule a 30-minute online training session. You must take the training to make the most out of the device. We also provide a manual and videos.

    HARP® mini support: Support is available through chat and email.

  • The HARP® and HARP®mini are both intended for in-person or face-to-face meetings. In most cases, the microphone might be affected, but never the video. For example, if your HARP® system is on during a video conference, the person on the other side will see the video but they might not hear you.

  • The HARP® speech protector system has hemispherical coverage, which is a great improvement over the horizontal coverage that most gadgets use. 

    HARP® Discreet Mode: 3 to 5 metres (10 to 15 feet) radius of protection for microphones that are affected by this mode. (These are the average results we get in our lab for microphones that are affected by Discreet Mode. Because of the physics of ultrasonic waves, they don’t pass through obstacles.) 

    HARP® - Voice Mix Mode: 20 to 30 metres (60 to100 feet) radius of protection. Use your HARP® system’s two modes simultaneously for maximum protection. 

    (*The HARP® mini unit is equipped with Discreet Mode only, coverage details to be announced soon. One powerful mode that offers significant protection ideal for personal use.)

  • The first step will be to troubleshoot the unit with a product specialist over the phone, video call or chat. In case the unit is defective we will provide instructions.

  • We ship internationally. Delivery costs vary from one location to another.  Request a quote or contact us for more information.

  • Yes you can! And you should. The HARP® family of speech protectors offers you a choice of two distinct products. The HARP® mini has been released as a consumer model (available to everyone) whereas the HARP® is intended for organizations.

  • HARP®: Wire transfer

    HARP® mini: Debit and credit card

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