How can we help you?

Whether you require additional information or have inquiries about our products or services, we would love to hear from you. We will gladly work with you in English, Français, Português, Español, and ໄທລາວ (lao).

Frequently Asked
Questions

  • Santor Security Inc. is a globally renowned leader in state-of-the-art privacy solutions with over 15 years of experience. We have earned the trust of governments, diplomats, intelligence agencies, and military units worldwide. Our cutting-edge Speech Privacy Systems, including the HARP® Speech Protector, demonstrate our dedication to protecting sensitive spoken information. Constructed using industrial-grade materials, the HARP® system ensures durability, reliability, and government-grade quality. With unique features like forensic-proof protection capabilities, discreet and audible modes, and advanced evolving technology, the HARP® system provides comprehensive coverage and adaptability in diverse environments, making it a game-changing solution in the field of countersurveillance.

  • White noise generators and other gadgets that try to disrupt microphones may create a false sense of protection, but they often fall short in effectively safeguarding confidential conversations. The frequencies they produce do not mirror human speech frequencies, enabling audio forensic tools to filter out the noise efficiently revealing any hidden conversations. 

    Contrarily, the HARP® Speech Protector features two potent protection modes that can be used independently or simultaneously allowing users to customize their level of protection based on their specific needs. The Discreet Mode emits ultrasonic waves that disrupt microphones. The Voice-Mix Mode uses patented technology by Santor® to create a personalized background noise using the users own voice frequencies. This mode can traverse through obstacles like clothing fabric, tables, and walls, providing an additional layer of defense against eavesdropping microphones and individuals. The Voice-Mix Mode makes overheard or recorded conversations unintelligible and resistant to forensic cleaning. 

    By combining superior hemispherical coverage, two protection modes, and a patented voice-mixing capability, the HARP® offer unrivaled levels of security and privacy, setting the Santor® technology apart from other microphone disruptors and typical white noise generators in the market. 

  • Santor® offers two primary products in its line the HARP® Speech Protector and the upcoming HARP® mini.

    • The HARP® Speech Protector is restricted for governments, diplomats, intelligence agencies, and military units only. Engineered with high-security entities in mind, this device includes two unique and powerful protection modes that can be customized to meet user needs.
    • The HARP® mini, on the other hand, is suitable for businesses and the general public seeking a portable face-to-face speech privacy system. Currently in production and available for pre-ordering, the HARP® mini is designed to fit seamlessly into any contemporary home or office environment.
  • Santor's HARP® Speech Protector is specifically designed to cater to the unique needs of governmental agencies and military units. Our product experts are available to discuss how our solution can best serve your needs. In addition, we provide comprehensive training and support to ensure that you can fully leverage the system's capabilities. To begin the conversation about how Santor® can enhance your organization's speech privacy, we invite you to schedule a 15-minute virtual session with us.

  • The HARP® Speech Protector is a specific product aimed at governments, diplomats, intelligence agencies and military units. For details on the pricing and purchasing, Santor® offers a 15-minute virtual demonstration with a product specialist. During this session, we will discuss technology specifics, HARP® devices and accessories cost, and delivery details. We accept wire transfer payments for the HARP®. As for the HARP® mini, pricing will be announced at the time of release, and it will be available for purchase directly through Santor's website, with payments accepted via credit cards or wire transfers.

     

  • Yes, Santor® ensures global reach through our dedicated team of international shipping brokers, delivering your order swiftly regardless of your location.

    • For detailed shipping information regarding the HARP® Speech Protector, it's recommended to get a quote or reach out to us directly. Please note that delivery charges can differ based on the destination.
    • We will provide specific shipping details for the HARP® mini at the time of its release.
  • Once you've received your HARP® Speech Protector devices, a product expert will contact you to arrange an online training session. This will help ensure that you are able to maximize the potential of the device. Additionally, we offer a detailed manual and tutorial videos for more support.

    Regarding the HARP® mini, our support team will be ready to help with any questions via chat and email.

    Also, remember that our website includes a 'Contact Us' button and a Support section where you can find general Q&As and other supportive resources.

  • At Santor® we believe in the power of continual evolution. That's why we've made it simple to keep your HARP®devices updated with the latest security enhancements. You can easily access system updates right from your smartphone using the SANTOR Connect mobile App.  Our dedicated support team is also available via chat and email to assist you with any queries or issues you may encounter.

  • If you can't find the answer to your question in our FAQ, don't worry - we've got you covered. At Santor®, our commitment is not just about delivering advanced speech privacy solutions; it's also about ensuring our customers have access to the assistance and information they need.

    For any inquiries or additional questions, we invite you to reach out to our dedicated support team. You can easily do so by completing the 'Contact Us' form on our website or by sending us an email at info@santor.com.

Can’t find an answer?

Chat with an advisor

Available Mon-Fri 9:00 AM - 5:00 PM. Outside business hours, leave us a message.

Schedule
a demo

Book a virtual meeting for more information and pricing.

Book a 15-min demo

SANTOR Connect

App mobile

Download SANTOR Connect to securely operate your HARP® from your mobile device.